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chatgpt sent 403 forbidden response code when client access via sslo

neeeewbie
MVP
MVP

Hi guys 

I need your help ! 

chatgpt sent 403 forbidden response code when client access via sslo

neeeewbie_0-1681181056698.png

I guess chatgpt API connection can't established becuase of proxy setting 

please let me know the reason

thank you

9 REPLIES 9

buulam
Community Manager
Community Manager

@neeeewbie has the auth already happened? Do you have a capture without SSLO?

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@buulam / YouTube.com/DevCentral

working well when I configure bypass destination IP (chatgpt ip address)
but our customer wnat to see the all packet  

 

buulam
Community Manager
Community Manager

I think the site leverages OAuth. Are you able to tell if the login is passing through?

~~~~~~~~~~~~~~~~~~
@buulam / YouTube.com/DevCentral

Yes login is working well without bypassing

but when I start chat, error message occurred

I found some documents, that is indicate chatgpt make API token. I guess F5 can't make API connection because of token 

 

thank you

buulam
Community Manager
Community Manager

Yes, I think if you can get a capture without SSLO inline or bypassed, you can see where the token is lost or if that part just breaks

~~~~~~~~~~~~~~~~~~
@buulam / YouTube.com/DevCentral

thank you !! 
I will check this ! 

Hi !

Has this problem been resolved?

I am experiencing the same problem in my environment.

Logging in is fine, but when I first send the chat, I get an error.
I do not want to use bypass because I want to decrypt the communication to ChatGPT for information leakage prevention monitoring.

We are looking for a way to tune it so that it can be done without bypassing.


Questionably, it failed in Microsoft Edge, Google Chrome, and was usable in Firefox.

We are currently building a verification environment and will investigate.

Hi 

I got documents about that

chatgpt using http2.0 

so we need enable http2.0

please check below url

https://my.f5.com/manage/s/article/K32080520

 

unfortunately I have another problem.. template Lx package does not work after 16.1.0 .. this configuration need over the 16.1.0 os version

 

thank you 

Hi !

Thanks for the information.

We are using Version 16.1 or later and will give it a try.

thank you.