Forum Discussion
Your Bot Protection is the F5 Advanced WAF (ASM) Bot protection right? You do not use Shape security with F5 Big-IP?
Also from some bugs in the bug tracker you may try stopping the browser verification or Change browser_legit_min_score_drop sys db to be higher value.
https://cdn.f5.com/product/bugtracker/ID693782.html
https://cdn.f5.com/product/bugtracker/ID745531.html
https://cdn.f5.com/product/bugtracker/ID742852.html
As I see many issues with different browsers better open F5 case so they can add this to the Bug tracker for Samsung.
Thanks Nikoolay for all tips and links! We are having a case opening soon, luckily this browser (at least in our company) is not widely used.
Best regards,
- Nikoolayy1May 10, 2022MVP
Yes better see with F5 TAC but it is strange if you are still blocked in everything in transperant mode as it seems as another bug except if for some reason it is the DDOS profile blocking you by device id or the Bot protection has created a dynamic ddos signature or "DoS Attack Mitigation Mode" on the Bot profile to activate DDOS profile:
- Fredrik_DanielsMay 10, 2022Altostratus
Looks like this Solved: Device ID - Bot/Dos Profile - DevCentral (f5.com) Device ID Mode : Generate After Access solves the issue. 🙂
After that change, i can also see the logs. Bot protection thinks this:
We are having a case with TAC. See if we can solve this.
Thanks for all help!
Best regards,
Fredrik- Nikoolayy1May 13, 2022MVP
Hello, It is good that now you can stop the Bot protection from blocking the traffic in transperant mode so we can consider one of the issues solved. If possible mark the question as completed but after F5 has provided the fix for the bad bot categorization share it with us.