Forum Discussion
Erik_Novak
Employee
Can you confirm that no Geolocation protection is enabled and that there are no IP address exceptions configured for that particular range of IP addresses?
David_M
Dec 28, 2020Cirrostratus
Yes I double checked we have not configured such exceptions or using geo locations.
Also I think the problem is a different one, they just reported it this way but that's not what's happening so I guess this thread can just stop here for now..