asm liveupdate not working

[zakaria12]

Hello,

We have a problem with liveupdate not automatically bringing updates.

When we click on check for updates its stuck on Checking for updates.

Please is there any solution for this issue?

Thank you,

[Samir]

Hope Live update ports are open properly. if it stuck just go back to other screen and re-try.

[boneyard]

if that doesnt help, what does the logs show at the moment?

/var/log/ts/asm_config_server.log

/var/log/tomcat/liveupdate.log