Forum Discussion
Nigel_Oake
Nimbostratus
It was 12.1.4.1.
Ivan_Chernenkii
Jun 12, 2020Employee
Hello Nigel,
I looked at you original post more detailed. As you mentioned, "We tried to install the previous update ServerTechnologies_20180214_141357.im and this failed with error message "Error installing installation ff80808171c349900172322e13dc005f: Live Update file could not be loaded"."
So, this issue looks totally the same as issue described in https://support.f5.com/csp/article/K25037027.
Did you try to execute workaround from that article?
or you can upgrade to 14.1.2.4 and this issue should go away.
Thanks, Ivan