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APM: Problems with FCKEditor in Chrome or Edge

VisiGod
Altostratus
Altostratus

I'm deploying an APM on a customer that has several portal links. It's all working as it should except for a custom application that insists on not working when using Google Chrome or Microsoft Edge. The application has an editor page with FCKEditor that opens and editor and I can only see it with Firefox. I've checked the browser Developer Tools and the errors are different on Chrome or Firefox although Firefox shows it.

 

Here's the Firefox log:

Uncaught TypeError: F5_Deflate_value(...) is undefined     ProcessHiddenField https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:33     <anonymous> https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/fckeditor.html?InstanceName=UpdateContent&Toolbar=Default:166 fckeditorcode_gecko.js:33:1859 Uncaught TypeError: A is null     ResetStyles https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:36     FCKPanel https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:85     FCKContextMenu https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:104     FCK_ContextMenu_Init https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:105     <anonymous> https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/fckeditor.html?InstanceName=UpdateContent&Toolbar=Default:207 fckeditorcode_gecko.js:36:11619 Uncaught TypeError: A is null     ResetStyles https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:36     FCKPanel https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:85     FCKSpecialCombo https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:89     Create https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:90     Create https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:97     Load https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J:99     LoadToolbar https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/fckeditor.html?InstanceName=UpdateContent&Toolbar=Default:244     StartNext https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J line 38 > eval:1     Add https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/js/fckeditorcode_gecko.js?F5CH=J line 38 > eval:1     LoadToolbarSetup https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/fckeditor.html?InstanceName=UpdateContent&Toolbar=Default:232     <anonymous> https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/fckeditor.html?InstanceName=UpdateContent&Toolbar=Default:227     onload https://XXX.XXX.XXX.XXX/private/fm/cache-fm.js:1025     F5_Inflate_onload https://XXX.XXX.XXX.XXX/private/fm/cache-fm.js:1023     <anonymous> https://XXX.XXX.XXX.XXX/f5-w-687474703a2f2f7370632d3031612e6c6a632e6c6f63616c$$/NoAuth/RichText/editor/fckeditor.html?InstanceName=UpdateContent&Toolbar=Default:220 fckeditorcode_gecko.js:36:11619

 

And here's the Chrome log:

 

fckeditorcode_gecko.js?F5CH=J:33 Uncaught TypeError: Cannot read property 'split' of undefined     at Object.FCKConfig.ProcessHiddenField (fckeditorcode_gecko.js?F5CH=J:33)     at VM360 fckeditor.html:166 FCKConfig.ProcessHiddenField @ fckeditorcode_gecko.js?F5CH=J:33 (anonymous) @ VM360 fckeditor.html:166 fckeditorcode_gecko.js?F5CH=J:36 Uncaught TypeError: Cannot read property 'style' of null     at Object.FCKTools.ResetStyles (fckeditorcode_gecko.js?F5CH=J:36)     at new FCKPanel (fckeditorcode_gecko.js?F5CH=J:85)     at new FCKContextMenu (fckeditorcode_gecko.js?F5CH=J:104)     at FCK_ContextMenu_Init (fckeditorcode_gecko.js?F5CH=J:105)     at VM371 fckeditor.html:207 FCKTools.ResetStyles @ fckeditorcode_gecko.js?F5CH=J:36 FCKPanel @ fckeditorcode_gecko.js?F5CH=J:85 FCKContextMenu @ fckeditorcode_gecko.js?F5CH=J:104 FCK_ContextMenu_Init @ fckeditorcode_gecko.js?F5CH=J:105 (anonymous) @ VM371 fckeditor.html:207 cache-fm.js:628 Uncaught TypeError: Cannot read property 'appendChild' of null     at F5_CallEmbed (cache-fm.js:628)     at F5_Invoke_appendChild (cache-fm.js:664)     at InitializeAPI (fckeditorcode_gecko.js?F5CH=J:38)     at VM377 fckeditor.html:222     at F5_Inflate_onload.o.onload (cache-fm.js:1025) F5_CallEmbed @ cache-fm.js:628 F5_Invoke_appendChild @ cache-fm.js:664 InitializeAPI @ fckeditorcode_gecko.js?F5CH=J:38 (anonymous) @ VM377 fckeditor.html:222 F5_Inflate_onload.o.onload @ cache-fm.js:1025 load (async) F5_Inflate_onload @ cache-fm.js:1023 (anonymous) @ VM377 fckeditor.html:220

 

Anyone got a similar issue that can shed some lights on the matter or have any suggestion on what/how to debug more deeply? I cannot access the server or code since it's a closed customer application but I have full F5 access.

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