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Access policy sync error

Sefi_Miz
Altostratus
Altostratus

Hi,

I have two F5 that have manual policy sync between them for APM policy.

When I try to do policy sync for specific policy its failed and I get this error:

01b70070:3: local_path (/tmp/psync_local_file) starts with invalid directory. Valid directories are /var/config/rest/, /var/tmp/, /shared/tmp/

I work with version 15.1.5.1

Is anyone know this issue?

6 REPLIES 6

PSFletchTheTek
Cirrocumulus
Cirrocumulus

I have had some sync issues with APM before.
We ended up with f5 support and them managing a clean sync and reset.
But from memory my first main issue was that the drive was full, or two full for the temp files.

Have you checked running df -h on the command line and just double check?

 

David_Gill
Cirrus
Cirrus

This is a new bug that I came across after upgrading from 16.1.2.1 -> 16.1.2.2 I have been informed by F5 support that it affects people upgrading to 16.1.2.2 and there is no work around as of yet. Bug ID is 1076493 although I do not see it on the bugtracker page.

Be sure to open a support ticket so that F5 knows it is a high priority issue to resolve.

Michael_Hoedl
Nimbostratus
Nimbostratus

We just upgraded from 15.1.5 to 15.1.5.1 and policy sync is no longer working. We receive similar error messages. Will open a case now.

Thanks Michael

I'll glad if you let me know what they answer you.

We will receive an EngHF to fix this issue.

David_Gill
Cirrus
Cirrus

There is an available EHF that addresses the policy sync error with 16.1.2.2. Works fine for me. I am sure there is an EHF for v15 as well.