01310027:2: ASM subsystem error (asm_config_server.pl,(eval))

[saravana]

Hello Everyone,

I am seeing lote of error message in ASM log folders ( ex: asm.2.gz ). We did TMOS upgrade week ago 13.1.1 to 14.1.0.6

Any solutions available resolving this issue?

Jan 19 05:30:23 crit g_server_rpc_handler.pl[14505]: 01310027:2: ASM subsystem error (asm_config_server.pl,(eval)): Couldn't pass call to async process - ignoring

Jan 19 06:41:53 crit g_server_rpc_handler.pl[14505]: 01310027:2: ASM subsystem error (asm_config_server.pl,(eval)): Couldn't pass call to async process - ignoring

Thanks

Saravana

[Ivan_Chernenkii]

Hello Saravana,

It can be different issues...

Do you see it periodically or only during upgrade?

If you saw them during upgrade only, then no worry, this is standard behavior when system reboots.

But If you see it constantly, then it would be good to look at /var/log/asm_config_server.log for more details.

Thanks, Ivan