Forum Discussion

yan_haijin_3492's avatar
yan_haijin_3492
Icon for Nimbostratus rankNimbostratus
Sep 19, 2007

why the lcd show the memory is not correct

we make two F5 LTM 1500 HA system,the virtual server and the application is ok, the HA system can switch well-balanced.but there is the strange the thing,the standby LTM 1500 lcd show using 550M memory,more than the active LTM 1500 lcd show using(220M),and the standby LTM 1500 web and command line show 220m,why the lcd memory message is not consistent to the web and the bigtop cli?
  • Deb_Allen_18's avatar
    Deb_Allen_18
    Historic F5 Account
    Not sure I can explain it.

     

     

    I'd say contact F5 Support and open a case:

     

    https://websupport.f5.com/ (Click here)

     

     

    They should be able to help you out.

     

     

    /deb
  • Deb_Allen_18's avatar
    Deb_Allen_18
    Historic F5 Account
    You can also contact F5 Support by phone to open a case. Contact numbers by country are listed here:

     

    http://www.f5.com/training-support/customer-support/contact/

     

    (Click here)

     

     

    If you have an active F5 Support contract and an AskF5 account that's associated with it, you should be able to log into the online Support portal to open a case, but if you had difficulty with that, Support should be able to straighten it out.

     

     

    HTH

     

    /deb

     

     

  • ha, if u had some thing about this situation,plz leave word to me , thx a lot. my msn: yhj6666@hotmail.
  • Deb_Allen_18's avatar
    Deb_Allen_18
    Historic F5 Account
    We can't really help isolate product issues like that in this forum.

     

     

    You'll need to contact F5 Support to troubleshoot this issue.

     

     

    /deb