Which ARP does SNAT IP resolves

when we did capture, it found that F5 is responding to ping but still ping fails from server. when we check arp entry, both SNAT IP resolving same arp on switch and on server too. Even if ARP resolution is OK on server for both IP, ping fails for one IP.

isn't it blocked somewhere before reaching server?

I cannt see any ARP entry on F5 for SNAT IP, is it normal?

i think it is normal.

root@(ve11a)(cfg-sync In Sync)(Active)(/Common)(tmos) list ltm snat-translation all-properties
ltm snat-translation 200.200.200.41 {
    address 200.200.200.41
    app-service none
    arp enabled
    connection-limit 0
    description none
    enabled
    inherited-traffic-group true
    ip-idle-timeout indefinite
    partition Common
    tcp-idle-timeout indefinite
    traffic-group traffic-group-1
    udp-idle-timeout indefinite
    unit 1
}

root@(ve11a)(cfg-sync In Sync)(Active)(/Common)(tmos) show net arp 200.200.200.41
arp entry not found "200.200.200.41"
root@(ve11a)(cfg-sync In Sync)(Active)(/Common)(tmos)

Ok..Is it normal, if one of the SNAT is not reachable from CAS server some users may face issue only on blakcberry service.