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Hank_Moody_3649
Nimbostratus
NimbostratusWhere to change Charset to UTF-8 Unicode for German Umlauts?
Hey everybody,
I just deployed Exchange iApp for OWA Access. We just discovered that some customers are not able to log on OWA if they have symbols like: "ö, Ö, ä, Ä, ü, Ü, or ß" in their Password. They can not log in.
My question now: Can I change the current charset to another one? And where do I find it?
I have read several answers here about this case, but no one explained yet how to change this..
Hank_Moody_3649help
youssef1Cumulonimbus
Hi,
Can you juste explain the context please.
User login in APM? then you process a sso to owa... that's right...
Where you noticed a problem? the user were blocked on APM (logon page)...
regards
- Hank_Moody_3649
deployed iApp Exchange 2016 -> User try to access OWA -> The password of the user is e.g. "frühling2015" -> As long he has an "ü" in his password, the OWA login does not success -> The Unicode format is wrong on this point, it should be able to process "ä, ö, ü.." - Where can I change the format?
boneyardMVP
i found this other question: https://devcentral.f5.com/questions/apm-websso-ntlm-not-supporting-unicode-characters-in-passwords
are you using NTLM SSO?
then perhaps using Kerberos SSO might be a workaround.
be sure to also open a support ticket, the more people report this issue the better chance it gets fixed.
- youssef1
Hi thank you for your feedback, but you use APM? in order to secure owa...
- Hank_Moody_3649
Yes of course. While configuring iApp there is also an Access Policy build afterwards. I configured the Access Profile like this: Logon Page -> AD Auth -> AD Query -> SSO Credential Mapping