Forum Discussion

JG's avatar
JG
Icon for Cumulonimbus rankCumulonimbus
Jan 09, 2017

What is the purpose of the "Base Registration Key"

I cannot find any documentation specifically about this. It seems to be related uniquely to a piece of hardware.

 

I have received a replacement blade, but have not been given its BRK.

 

application delivery
hardware
LTM
registration key
  • Jinshu's avatar
    Jinshu
    Icon for Cirrus rankCirrus
    Jan 10, 2017

    If it is a replacement unit, you should use the old base registration key. Simple as that.

     

    -Jinshu

     

  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus
    Jan 10, 2017

    /config/RegKey.License did not exist on the box. TAC got back to me and told me to use the previous BRK, which worked.

     

  • Patrik_Jonsson's avatar
    Patrik_Jonsson
    Icon for MVP rankMVP
    Jan 10, 2017

    It is related to a specific unit. When receiving the hardware you should have gotten the base registration key in the confirmation émail from F5? It's easy to miss, I didn't know about it myself until recently. :)

     

    If you didn't receive it though you can always call support and they'll hook you up right away. They crew manning first line is able to do it.

     

    /Patrik