Forum Discussion

dlogsdonmd's avatar
dlogsdonmd
Icon for Nimbostratus rankNimbostratus
Jun 25, 2014

Website Unavailable

Hello, We have a BIG-IP 11.2.1 Build 862.0 Hotfix HF2 F5.   I need help troubleshooting a single website that periodically becomes unavailable.   We have a VS object with a 2 node pool and it ...
availability
management
Patrik_Jonsson's avatar
Patrik_Jonsson
Icon for MVP rankMVP
Jun 26, 2014

Hi Diane

 

Looks like you don't have advanced shell configured for your user. See if "run util bash" lets you open a shell or if you can configure your user.

 

The gibberish you saw could be due to using cat instead of zcat while viewing the ltm files in the terminal. Try again with zcat and it should work.

 

The site remains down? I got the impression that the problem was not permanent? Do you know if the load balancer has self IPs on the same VLAN as the servers? Does the servers use the load balancer as default gateway? One thing you could try, if not to rule out routing could be to enable address translation SNAT automap under the virtual server config.

 

/Patrik