Webmail Session times out after 5mins of inactivity

Hi Andy,

 

 

With source address persistence, LTM only checks the client IP address using the persistence profile source netmask to check if there is an existing persistence table entry. LTM does not check anything other than the client IP address (or anything above layer 4). So the app session ID changing wouldn't have any impact on LTM persistence.

 

 

Your fix is correct though: if you want to ensure the client is persisted to the same pool member for longer than 180 seconds you'd want to extend the idle timeout on the persistence profile.

 

 

Aaron