Webmail Session times out after 5mins of inactivity

Hi Aaron,

 

 

1/ SNAT timeout was the other thing I thought of as well bc it has it's idle timeout set to 300sec, however I don't think I'm using SNAT. I mean it's enabled on the POOL but my connections from the outside are not being SNAT-ed so I wouldn't think SNAT comes into play.

 

 

Eg:

 

WEBMAIL_HTTPS_POOL

 

Allow SNAT Yes

 

 

Maybe I'll try Allow SNAT No and see if this is the culprit.

 

 

2/ I've tried a custom persistence profile with the idle timeout set to something higher but still getting session time outs at 5mins.

 

 

3/ On another note I went back and tried the fasthttp profile with cookie persistence and this seems to keep the session open. I noticed that the fasthttp profile has an idle timeout of 300sec. What happens after 300sec bc I'm not seeing the session close at all?

 

 

When using the fastL4 profile(s), I noticed that after 300sec I would be returned to the webmail login. With fasthttp profile, after 300sec my session is still active but I think my cookie session ID changes every 5mins??

 

 

When I first log on, the URL looks like this:

 

https://webmail.netspace.net.au/horde/imp/mailbox.php?mailbox=INBOX

 

 

After 5 mins, URL chnanges to this...

 

https://webmail.netspace.net.au/horde/imp/mailbox.php?page=1&uniq=1261572664b9d6c25dffec

 

 

Thanks.

 

 

Andy