VMware View Black Externally

Also, do you translate your Public IP?

I am having the black screen issue to. Using LTM, APM, iApp f5.vmware_view_optimized_solution.v1.2.1. Doing a TCPDump I dont see the F5 generating any UDP 4172 packets.

Jim

View client sends messaging to setup PCoIP UDP display protocol between Horizon Client and assigned resource. This traffic flow occurs from Horizon Client to APM over ssl and proxied from APM to assigned resource over TCP 4172. You should see communication over tcp 4172 from APM to the assigned resource prior to seeing any UDP 4172 traffic. If not, I would check the port is open between APM and the Virtual Desktop / Virtual App networks. Once initial setup occurs you should begin to see UDP 4172 traffic from client to apm and from apm to the assigned resource.

I would also verify the connection servers are not setup to use https/pcoip as APM handles directing clients to the correct ip addresses. Another thought is to run a capture on the client to see if it is sending UDP packets anywhere other then the correct APM IP address.

Greg

In the capture i see TCP 4172 packets but no UDP 4172 packets. The connection servers have all three check boxes cleared. Question, who sends the first UDP4172 packet?

Jim

Horizon client sends first UDP

Greg, thanks explaining the communication for this application. It lead us to look at the firewall for UDP4172 from the client.. which was being blocked..

Everything works great now. Much appreciated

Jim