Vista and Firepass SSL VPN

Hello, I am having the same issue working with vista client, IE7 browser

 

 

I have FirePass build :URM-6.01-20070302

 

 

Any help or ideas would be greatly appreciated. thanks,

 

Hi,

 

 

Vista wasn't really supported in 6.0.1 until some number of Hotfixes later. 6.0.2 should be sweet though i've never had any issues connecting via Network Access from my Vista box. If you are having problems I would make sure you are running 6.0.2 (or even better 6.0.3 is out this week i hear) with the latest cumulative patch kit. Remember that Network Access needs to run an ActiveX control so make sure you have admin rights on your machine to download and run the ActiveX. Also, you need to make sure that the Telephony Service is running in Windows Services. FirePass uses the Telephony Service (TAPI) to make calls to the PPP dialer.

 

 

If you're at a last resort download f5wininfo.exe from Device Management -> Client Downloads -> Windows (x86) -> Download (tab). You'll find a link called "Download Components Trouble Shooting Utility". Download this file (f5wininfo.exe) and run it on the Vista box with the problems and select Tools / Remove Components. This will clear out any F5 ActiveX controls so your PC will download them fresh next time you connect.

 

 

Hope this helps you out.

 

 

Cheers,

 

Mal

Hi Mal,

 

 

Where can I download 6.0.2 version? Thanks.

Hi Mal,

 

 

Can u help me? Where can I download 6.0.2 version?

 

 

Thanks.

I found a pack (224mb) in downloads.f5.com... but I need only urvpn.exe (6.0.2 or .3)... Anyone can help me?

 

 

Thanks.

Hi There,

 

 

I would grab version 6.0.3 (cause it's the latest of course) and install it on your FirePass controller. Then when you connect to your FirePass controller and launch a Network Access tunnel the urvpn.exe file will be downloaded and installed.

 

 

Hope this helps.

 

 

Cheers,

 

Mal

I still can't connect through vista x64 after upgrade to 6.03

 

 

still Unknown RAS error

 

Diagnostic Log

 

 

INSTALLATION:

 

SSL VPN Driver installed

 

IP Filter Driver installed

 

RAS check is OK

 

Host DLL registration is OK

 

VPN Dialer DLL registration is OK

 

urxhost.dll installed

 

urxdialer.dll installed

 

 

PINGs test:

 

Address name www.f5.com passed

 

IPAddress = 65.61.115.222 passed

 

Loop back 127.0.0.1 passed

 

Gateway address = xxx.xxx.xxx.xxx passed

 

DNS address = 202.153.97.130 passed

 

 

SERVICEs test:

 

DHCP Client:Running

 

Network Connections:Running

 

DNS Client:Running

 

Remote Access Connection Manager:Running

 

F5 VPN driver:Running

 

on Manager:Running

 

F5 VPN driver:Running

 

In case it's of any use - We were having the same problem ("Unknown RAS error") with Vista systems connecting to our 6.0.2 Firepass with one of our VPN's.

 

 

All other VPN's worked fine, and the problem VPN worked fine with XP clients. It turned out that we had a "/" character in the VPN name, which works fine with XP clients, but not with Vista. From the 6.0.3 release notes:

 

 

Character limitations with Windows Vista standalone client (CR78170)

 

When creating a network access favorite, you cannot use the following characters when creating names for your favorites: \ / : * ? < >. This is also true if you use Japanese characters as part of the name. Doing so causes the error message Unknown RAS error to appear.

 

 

I renamed the problem VPN to remove the "/", and Vista clients can now bring it up without error.

 

 

Good luck,

 

 

-Chuck O.

lmalafaia,

 

 

If you want only urvpn.exe --> https://"yourfirepassname"/vdesk/terminal/urvpn.exe