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Nate_66880's avatar
Nate_66880
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May 27, 2008

Vista and Firepass SSL VPN

Hello - I am having an issue where we connect to the firepass with a Vista client and a session is established, however, when you try to connect the network access component (connect the SSL VPN), I g...
BIG-IP Access Policy Manager (APM)
remote access
security
Chuck_Ouimette_'s avatar
Chuck_Ouimette_
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Oct 30, 2008
In case it's of any use - We were having the same problem ("Unknown RAS error") with Vista systems connecting to our 6.0.2 Firepass with one of our VPN's.

 

 

All other VPN's worked fine, and the problem VPN worked fine with XP clients. It turned out that we had a "/" character in the VPN name, which works fine with XP clients, but not with Vista. From the 6.0.3 release notes:

 

 

Character limitations with Windows Vista standalone client (CR78170)

 

When creating a network access favorite, you cannot use the following characters when creating names for your favorites: \ / : * ? < >. This is also true if you use Japanese characters as part of the name. Doing so causes the error message Unknown RAS error to appear.

 

 

I renamed the problem VPN to remove the "/", and Vista clients can now bring it up without error.

 

 

Good luck,

 

 

-Chuck O.