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Forum Discussion

Nate_66880's avatar
Nate_66880
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May 27, 2008

Vista and Firepass SSL VPN

Hello - I am having an issue where we connect to the firepass with a Vista client and a session is established, however, when you try to connect the network access component (connect the SSL VPN), I g...
BIG-IP Access Policy Manager (APM)
remote access
security
mal_57091's avatar
mal_57091
Icon for Nimbostratus rankNimbostratus
Sep 13, 2008
Hi,

 

 

Vista wasn't really supported in 6.0.1 until some number of Hotfixes later. 6.0.2 should be sweet though i've never had any issues connecting via Network Access from my Vista box. If you are having problems I would make sure you are running 6.0.2 (or even better 6.0.3 is out this week i hear) with the latest cumulative patch kit. Remember that Network Access needs to run an ActiveX control so make sure you have admin rights on your machine to download and run the ActiveX. Also, you need to make sure that the Telephony Service is running in Windows Services. FirePass uses the Telephony Service (TAPI) to make calls to the PPP dialer.

 

 

If you're at a last resort download f5wininfo.exe from Device Management -> Client Downloads -> Windows (x86) -> Download (tab). You'll find a link called "Download Components Trouble Shooting Utility". Download this file (f5wininfo.exe) and run it on the Vista box with the problems and select Tools / Remove Components. This will clear out any F5 ActiveX controls so your PC will download them fresh next time you connect.

 

 

Hope this helps you out.

 

 

Cheers,

 

Mal