Forum Discussion
masajjad
Cirrus
CirrusVE (perpetual Lab License) stuck in REACTIVATE LICENSE after upgrade from 12 to 14
Greetings to All,
I tried to upgrade a VE (perpetual Lab License) from version 12 to 14. After reboot no longer have management access. Consoled from Hyper V and saw it's prompt is in REACTIVATE LICENSE state. Looks like config was not loaded after upgrade.
Prior to upgrade did click Re-activate License from GUI. Probably was not successful or something. Is there anyway to recover the box? I will appreciate.
Thanks.
masajjadProbably I'm dead in the water. Perpetual lab license was courtesy of F5 SE. I tried to Re-activate license manually and finished the process but service check is not allowing to upgrade.
Licensed On 2017/07/12
Service Check Date 2017/03/01
Platform ID Z100h
Active Modules
BIG-IP, VE, LAB
Lesson learned I guess and may help someone down the road if somebody confirms.
Cheers!
- Mayur_Sutare
MVP
Give a try to check license state and re-activate it through cli.
https://support.f5.com/csp/article/K15055
Also if configuration is not getting loaded, try it through cli using "load sys config"
Hope it helps!
Mayur
- masajjad
Appreciate your reply Mayur and apologize replying late. This is a sandbox and after the weekend I had to prioritize production needs today. Also I have to involve another team to get console access. I am looking in to installing a program to tunnel the serial port data to a TCP port so that I can remote in independently. Once I get a chance I will look in to it and let you know how it goes. Once again thanks a lot.
