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masajjad's avatar
masajjad
Icon for Cirrus rankCirrus
May 29, 2020

VE (perpetual Lab License) stuck in REACTIVATE LICENSE after upgrade from 12 to 14

Greetings to All,   I tried to upgrade a VE (perpetual Lab License) from version 12 to 14. After reboot no longer have management access. Consoled from Hyper V and saw it's prompt is in REACTIVAT...
application delivery
big-ip
failed
reactivate license
stuck
upgrade
Mayur_Sutare's avatar
Mayur_Sutare
Icon for MVP rankMVP
May 30, 2020

Give a try to check license state and re-activate it through cli. ​

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https://support.f5.com/csp/article/K15055

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Also if configuration is not getting loaded, try it through cli using "load sys config"

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Hope it helps!

Mayur​

  • masajjad's avatar
    masajjad
    Icon for Cirrus rankCirrus
    Jun 01, 2020

    Appreciate your reply Mayur and apologize replying late. ​This is a sandbox and after the weekend I had to prioritize production needs today. Also I have to involve another team to get console access. I am looking in to installing a program to tunnel the serial port data to a TCP port so that I can remote in independently. Once I get a chance I will look in to it and let you know how it goes. Once again thanks a lot.