Forum Discussion
Update BigIP LTM 4000 from Ver. 11.4.1 to Ver. 11.6.0 HF1
Dear all,
in order to update our active/standby devices from 11.4.1 to 11.6 HF1
we followed these steps for the standby 4000:
1. Reactivation of license ie The Service Check date was updated
Licensed Version 11.2.1
Registration key xxxxxxxxxxx
Licensed On 2013/12/09
Service Check Date 2014/10/20
Platform ID C113
Appliance Serial Number f5-xxxxxxx
2. Activation of the 11.6 HF1 boot location
Unfortunately the system didn't come up completely with 11.6 the GUI said Config Utility restarting......
Accessing the 4000 by putty shows us the message "SW version not covered by service agreement.
Reactivate license before continuing"
Indeed by running "show sys license" the Service Check Date was changed to 2013/12/09:
Licensed Version 11.2.1
Registration key xxxxxxxx
Licensed On 2013/12/09
Service Check Date 2013/12/09
Platform ID C113
Appliance Serial Number f5-xxxxx
What are we doing wrong?
Many thanks in advance for any hint!
Rainer
10 Replies
- xunil321_122934
Nimbostratus
Also tried "reloadlic" command on the the 11.6 HF1 device but GUI didn't come up Message is: Load balancing feature not licensed Loading configuration process failed Here is the product profile: ------------------------------------------------------------------- F5 Product Information for xxxxxxxx ------------------------------------------------------------------- F5 Product : F5-BIG-ADC-4000S-SEC BIG-IP SWITCH: ADC SEC 4000S (LTM, ASM, APM, 500 U Usage : Production Product Order Status : Sales License Time Limit : N/A Serial Number : fxxxxxxxx (C113) Mac Address : 00:23:e9:75:e2:80 Appliance Status : Sales ------------------------------------------------------------------- Service and Warranty Information ------------------------------------------------------------------- Entitled Service : 12-09-2013 - 12-08-2014 (F5-SVC-BIG-PRE-L1-3) Entitled Service : 12-09-2013 - 12-08-2014 (F5-SVC-BIG-RMA-2) Warranty End Date : 12-08-2014 ------------------------------------------------------------------- Base Key for F5 Product BIG-IP v9.x for ZPVHLQUF ------------------------------------------------------------------- Base RegKey : xxxxxxxx (Locked) BIG-IP F5 Platform : C113 First Activation Date : 12-09-2013 Last Activation Date : 10-20-2014 License Time Limit : N/A Mac Address : 00:23:e9:75:e2:80 ------------------------------------------------------------------- License Modules for xxxxxxxx (Locked) BIG-IP ------------------------------------------------------------------- Serial Number : xxxxxxxx (Active) LIC-PKG-BIG-ADC-4000S-SEC Serial Number : xxxxxxxxx (Active, Product Module) LIC-PKG-BIG-ADD-APM-WEB-4000 ------------------------------------------------------------------- - Arnaud_Lemaire
Employee
when you says "Activation of the 11.6 HF1 boot location" you mean 11.6 is already installed on another boot location ? if yes in this case you may had installed 11.6 before you did the re activation.
so you should re install 11.6 on another boot location (redo the upgrade process).
- xunil321_122934
Nimbostratus
SOLVED!
From 11.4.1 we updated FIRST to 11.6
From 11.6.0 we updated THEN to 11.6HF1
Our former procedure from 11.4.1 DIRECTLY to 11.6HF1 failed
Next step is to force the active 11.4.1 into standby - the actual
standby will become active (we hope...) and to repeat the same
procedure.
Thx, Rainer - Ryannnnnnnnn
Altocumulus
Always good to hear of a happy ending :)
- InnO
Nimbostratus
Just to add a quick note : successfully directly upgraded from 11.4.1 HF7 to 11.6.0 HF3.
- LyonsG_85618
Cirrostratus
Wa your 11.4.1 HF7 to 11.6.0 HF3 straight forward? We are thinking about doing this but having just done a 10.2.4 to 11.4.1 are concerned re. deprecated iRules and ASM functionality? - InnO
Nimbostratus
Yes, it went pretty straight forward but I have a single weird issue in APM with a custom application in there where APM session are now duplicated, and I cannot find why. A
- F5Maniac_72324
Nimbostratus
Just to add a quick note : successfully directly upgraded from 11.4.1 HF7 to 11.6.0 HF3.
- LyonsG_85618
Cirrostratus
Wa your 11.4.1 HF7 to 11.6.0 HF3 straight forward? We are thinking about doing this but having just done a 10.2.4 to 11.4.1 are concerned re. deprecated iRules and ASM functionality? - F5Maniac_72324
Nimbostratus
Yes, it went pretty straight forward but I have a single weird issue in APM with a custom application in there where APM session are now duplicated, and I cannot find why. A
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