Forum Discussion

xunil321_122934's avatar
xunil321_122934
Icon for Nimbostratus rankNimbostratus
Oct 24, 2014

Update BigIP LTM 4000 from Ver. 11.4.1 to Ver. 11.6.0 HF1

Dear all,

 

in order to update our active/standby devices from 11.4.1 to 11.6 HF1

 

we followed these steps for the standby 4000:

 

 

1. Reactivation of license ie The Service Check date was updated

 

Licensed Version 11.2.1

 

Registration key xxxxxxxxxxx

 

Licensed On 2013/12/09

 

Service Check Date 2014/10/20

 

Platform ID C113

 

Appliance Serial Number f5-xxxxxxx

 

 

2. Activation of the 11.6 HF1 boot location

 

 

Unfortunately the system didn't come up completely with 11.6 the GUI said Config Utility restarting......

 

Accessing the 4000 by putty shows us the message "SW version not covered by service agreement.

 

Reactivate license before continuing"

 

Indeed by running "show sys license" the Service Check Date was changed to 2013/12/09:

 

 

Licensed Version 11.2.1

 

Registration key xxxxxxxx

 

Licensed On 2013/12/09

 

Service Check Date 2013/12/09

 

Platform ID C113

 

Appliance Serial Number f5-xxxxx

 

 

What are we doing wrong?

 

Many thanks in advance for any hint!

 

Rainer

 

10 Replies

  • Also tried "reloadlic" command on the the 11.6 HF1 device but GUI didn't come up Message is: Load balancing feature not licensed Loading configuration process failed Here is the product profile: ------------------------------------------------------------------- F5 Product Information for xxxxxxxx ------------------------------------------------------------------- F5 Product : F5-BIG-ADC-4000S-SEC BIG-IP SWITCH: ADC SEC 4000S (LTM, ASM, APM, 500 U Usage : Production Product Order Status : Sales License Time Limit : N/A Serial Number : fxxxxxxxx (C113) Mac Address : 00:23:e9:75:e2:80 Appliance Status : Sales ------------------------------------------------------------------- Service and Warranty Information ------------------------------------------------------------------- Entitled Service : 12-09-2013 - 12-08-2014 (F5-SVC-BIG-PRE-L1-3) Entitled Service : 12-09-2013 - 12-08-2014 (F5-SVC-BIG-RMA-2) Warranty End Date : 12-08-2014 ------------------------------------------------------------------- Base Key for F5 Product BIG-IP v9.x for ZPVHLQUF ------------------------------------------------------------------- Base RegKey : xxxxxxxx (Locked) BIG-IP F5 Platform : C113 First Activation Date : 12-09-2013 Last Activation Date : 10-20-2014 License Time Limit : N/A Mac Address : 00:23:e9:75:e2:80 ------------------------------------------------------------------- License Modules for xxxxxxxx (Locked) BIG-IP ------------------------------------------------------------------- Serial Number : xxxxxxxx (Active) LIC-PKG-BIG-ADC-4000S-SEC Serial Number : xxxxxxxxx (Active, Product Module) LIC-PKG-BIG-ADD-APM-WEB-4000 -------------------------------------------------------------------
  • when you says "Activation of the 11.6 HF1 boot location" you mean 11.6 is already installed on another boot location ? if yes in this case you may had installed 11.6 before you did the re activation.

     

    so you should re install 11.6 on another boot location (redo the upgrade process).

     

  • SOLVED!

     

    From 11.4.1 we updated FIRST to 11.6

     

    From 11.6.0 we updated THEN to 11.6HF1

     

    Our former procedure from 11.4.1 DIRECTLY to 11.6HF1 failed

     

    Next step is to force the active 11.4.1 into standby - the actual

     

    standby will become active (we hope...) and to repeat the same

     

    procedure.

     

    Thx, Rainer

     

  • InnO's avatar
    InnO
    Icon for Nimbostratus rankNimbostratus

    Just to add a quick note : successfully directly upgraded from 11.4.1 HF7 to 11.6.0 HF3.

     

    • LyonsG_85618's avatar
      LyonsG_85618
      Icon for Cirrostratus rankCirrostratus
      Wa your 11.4.1 HF7 to 11.6.0 HF3 straight forward? We are thinking about doing this but having just done a 10.2.4 to 11.4.1 are concerned re. deprecated iRules and ASM functionality?
    • InnO's avatar
      InnO
      Icon for Nimbostratus rankNimbostratus
      Yes, it went pretty straight forward but I have a single weird issue in APM with a custom application in there where APM session are now duplicated, and I cannot find why. A
  • Just to add a quick note : successfully directly upgraded from 11.4.1 HF7 to 11.6.0 HF3.

     

    • LyonsG_85618's avatar
      LyonsG_85618
      Icon for Cirrostratus rankCirrostratus
      Wa your 11.4.1 HF7 to 11.6.0 HF3 straight forward? We are thinking about doing this but having just done a 10.2.4 to 11.4.1 are concerned re. deprecated iRules and ASM functionality?
    • F5Maniac_72324's avatar
      F5Maniac_72324
      Icon for Nimbostratus rankNimbostratus
      Yes, it went pretty straight forward but I have a single weird issue in APM with a custom application in there where APM session are now duplicated, and I cannot find why. A