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Nilesh_Dubey_36's avatar
Nilesh_Dubey_36
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Jan 14, 2019

Unable to sync active and standby device

Hi Guys,   I tried to sync active and standby device manually but its not syncing. Please anyone please let me know the cause of it?   Thanks, Nilesh  
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RaghavendraSY_7's avatar
RaghavendraSY_7
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To sync the configurations following conditions should met.

 

  1. NTP should be same on both the devices
  2. You need to use admin username for sync configurations and passwords should be same on bot h the devices for admin account
  3. Verify which interface ip you are using for Sync conifgurations. Both should use same sync interface IP and they should be able to to telnet from device A to device B and viceversa.

Please paste sync error to this forum.

 

RaghavendraSY_7's avatar
RaghavendraSY_7
Icon for Cumulonimbus rankCumulonimbus
Jan 14, 2019

Verify which interface ip you are using for Sync conifgurations. Both should use same sync interface IP and they should be able to to telnet from device A to device B on port 443.