Forum Discussion

Nimbostratus

Apr 05, 2016

Solved

Unable to re-activate license for an AWS marketplace machine

We have couple of F5 Big-IP VE units from AWS marketplace that are on hourly licensing contract. I'm trying to re-activate the license on these units to be able to upgrade these machines to newer sof...

ASM Advanced WAF

cloud

LTM

Seth_81884
Apr 05, 2016
The 12.0-HF1 AMIs for Hourly Billing are not currently available in the marketplace.

So this sounds like you are trying to install the 12.0-HF1 .iso (for BYOL) into slot 1.2 and then booting to that volume.

If so, this would be a HB to BYOL migration and you would need a new BYOL license.

If you did apply a BYOL license to a HB instance, AWS 'may' still see it as a Hourly billing instance (from the original ami-id) and will bill you as if it was. So the process is:

"To convert an HB license to a BYOL license, you launch a new BYOL instance, apply the BYOL license, and move the configuration."

Since you are using Hourly Billing, you will have to wait for the new 12.0-HF1 HB instances to be made available. When the new AMIs are available the upgrade process between Hourly Billing instances it to:

"To update an HB license you launch a new instance, apply the existing configuration, and retire the old HB instance."

Tzoori_Tamam_95

Historic F5 Account

Apr 05, 2016

You should contact support ( about it.

Michael_Zlotnik
Nimbostratus
Apr 05, 2016
Thanks for your reply. I can't open a support case with for these devices as they are purchased (actually leased) from AWS marketplace, so the license belongs to AWS and I have no support contract with F5. The F5 representative on the phone just pointed me to this community.