Forum Discussion

Nimbostratus

Apr 04, 2023

Re activate license failed

Hello,

when i try to re activate my licence on F5 big ip x2600 i get this error "The configuration has not yet loaded.if this message persists, it may indicate a configuration problem."

Someone can help me to resolve this issue?

Thanks

event

Paulius
Apr 04, 2023
David_226 If this was only because of a relicense most likely the new license doesn't cover a feature that is currently configured. If you performed a code upgrade and not just a relicense the following article might help you.

https://my.f5.com/manage/s/article/K02091043

If the issue occured and you only relicensed you might check the following article.

https://my.f5.com/manage/s/article/K13223635

Paulius
MVP
Apr 04, 2023
David_226 If this was only because of a relicense most likely the new license doesn't cover a feature that is currently configured. If you performed a code upgrade and not just a relicense the following article might help you.

https://my.f5.com/manage/s/article/K02091043

If the issue occured and you only relicensed you might check the following article.

https://my.f5.com/manage/s/article/K13223635
David_226
Nimbostratus
Apr 06, 2023
Hello,
I remark this error only when i want to re active the license.I also do the manual method and still the same thing.
I apply the mode on K13223635 but when i try to re active is the same error who is displayed
- Paulius
  MVP
  Apr 08, 2023
  David_226 If that's the case you might try contacting F5 and providing them with a QKVIEW with the ticket.
Leslie_Hubertus
Ret. Employee
Apr 11, 2023
Hi David_226 - I marked the reply from Paulius as an Accepted Solution because it indicates best practices. Were you able to get everything working again, or do you need to call F5 Support for help?