Forum Discussion
sukru_isik_8872
Nimbostratus
Nimbostratusunable to contact big ip-device
I have two big-ip 3900 in active-passive mode.
I m using 11.3.0 version ,hotfix6 and LTM and ASM.
when I want to access active device from gui ,I have an error like "unable to contact big-ip device"
I made this active device passive and then I tried to access this device , I didn't see this error.
what can be the problem?is anyone experienced this isuue?
7 Replies
- nitass
Employee
when I want to access active device from gui ,I have an error like "unable to contact big-ip device"it is intermittent, isn't it? usually what gui page do you get the error? 
El_JefeTry restarting tomcat if you can get to the command line. I have seen tomcat get frozen up before, while TMM keeps running merrily away.- El_JefeTry restarting tomcat if you can get to the command line. I have seen tomcat get frozen up before, while TMM keeps running merrily away.
sukru_isik_8872ı was having this error continuosly.
I restarted the tomcat from command line and reboot the device .now web gui is working.I hope that doesnt happen again.
thanks all your help.
Sadorect_151355How do you restart tomcat from the tmsh- Sadorect_151355I am having the same problem and it annoyingly interupts my work on the device. I need a permanent fix for this error.
daveclarkjrtmsh restart sys service tomcat tmsh restart sys service httpd
