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Plumtree_72679
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Jan 21, 2012

Timeout on request to F5 pool

Folks,     My customer has several distributed application components. Each component is scaled for HA, and has a pool set up for it. Recently, network requests from any component to one part...
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on request to F5 pool","id":"message:187893","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:28592"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechnicalForum"},"conversation":{"__ref":"Conversation:conversation:187893"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:187893"},"body@stripHtml({\"truncateLength\":200})":"Folks,   \n   My customer has several distributed application components. Each component is scaled for HA, and has a pool set up for it. Recently, network requests from any component to one part...","body@stringLength":"1257","rawBody":"Folks,

 

\n

 

My customer has several distributed application components. Each component is scaled for HA, and has a pool set up for it. Recently, network requests from any component to one particular pool have started timing out, seemingly at random. The hosts in the pool are accessible directly.

 

\n

 

The pool in question has a DNS entry which resolves fine --- but if I do a traceroute -n to either the URL or the IP address of the pool, I get all * * * which indicates no route to destination, or packet loss.

 

\n

 

I say seemingly at random, because it happens to individual hosts trying to contact a pool. The pool might be inaccessible for minutes or hours from a particular host, then suddenly be accessible again. When that happens, the same pool becomes inaccessible from a different host that could formerly access it.

 

\n

 

Where do I go from here? My customer had another F5 and swapped it out... problem did not go away. DNS resolution works fine all around.

 

\n

 

Thanks for being patient.

 

\n

 

Robert

 

","kudosSumWeight":0,"postTime":"2012-01-21T04:00:33.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:config","text":"config","time":"2022-01-24T02:29:45.173-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:design","text":"design","time":"2022-01-24T02:29:45.172-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:187893_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":687},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Folks,

 

\n

 

My customer has several distributed application components. Each component is scaled for HA, and has a pool set up for it. Recently, network requests from any component to one particular pool have started timing out, seemingly at random. The hosts in the pool are accessible directly.

 

\n

 

The pool in question has a DNS entry which resolves fine --- but if I do a traceroute -n to either the URL or the IP address of the pool, I get all * * * which indicates no route to destination, or packet loss.

 

\n

 

I say seemingly at random, because it happens to individual hosts trying to contact a pool. The pool might be inaccessible for minutes or hours from a particular host, then suddenly be accessible again. When that happens, the same pool becomes inaccessible from a different host that could formerly access it.

 

\n

 

Where do I go from here? My customer had another F5 and swapped it out... problem did not go away. DNS resolution works fine all around.

 

\n

 

Thanks for being patient.

 

\n

 

Robert

 

"},"Conversation:conversation:187893":{"__typename":"Conversation","id":"conversation:187893","solved":false,"topic":{"__ref":"ForumTopicMessage:message:187893"},"lastPostingActivityTime":"2015-07-12T08:30:02.000-07:00","lastPostTime":"2015-07-12T08:30:02.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:187893":{"__typename":"ModerationData","id":"moderation_data:187893","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:187893_1":{"__typename":"Revision","id":"revision:187893_1","lastEditTime":"2012-01-21T04:00:33.000-08:00"},"ForumReplyMessage:message:187900":{"__typename":"ForumReplyMessage","id":"message:187900","conversation":{"__ref":"Conversation:conversation:187893"},"author":{"__ref":"User:user:211757"},"revisionNum":1,"uid":187900,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"subject":"Re: Timeout on request to F5 pool","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:187900"},"parent":{"__ref":"ForumReplyMessage:message:187899"},"body":"Hello Matt I think I have discovered the problem you describe, can you help or give your thoughts I have a new post,https://devcentral.f5.com/s/feed/0D51T00006i7azaSAA\n\nThank you.","body@stringLength":"179","rawBody":"Hello Matt I think I have discovered the problem you describe, can you help or give your thoughts I have a new post,https://devcentral.f5.com/s/feed/0D51T00006i7azaSAA\n\nThank 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SNAT scenarios are exactly where you'd run into them too. If you all are still running into this and you've got a capture, hit my inbox and we'll take this off forum.

\n

 

\n

 

The basic idea here is that you've got the same 4-tuple (src_ip:src_port, dst_ip:dst_port) being used for these flows, but the timestamp slid backwards. The stack expects the TS option to always increase, \"monotonically\", in RFC speak, over the course of a flow. If it sees the same 4-tuple with a timestamp in the past it'll do a silent discard and show the same behavior. Here's a quote from the RFC:

\n

 

\n

 

\"The basic idea is that a segment can be discarded as an old duplicate if it is received with a timestamp SEG.TSval less than some timestamp recently received on this connection.\"

\n

 

\n

 

And that discard is the killer, because it's silent and you'll see bizarro stalls that last for minutes. One way to rule this in or out is define specific SNAT addresses for the hosts having the problem and see if it goes away.

\n

 

\n

 

PS: I suspect that this PAWS problem can be worse in VMware environments because clock skew is so common. It'll affect those timestamps and potentially increase the chances you'll hit this with automap snats.

\n

 

\n

 

--Matt","body@stringLength":"1657","rawBody":"Plumtree: it's a little bit hard to ferret this out from the information here, but on the surface it sounds like you may be running into PAWS dropped SYNS (see RFC 1323), which exhibit the same behavior and are really hard to track down. SNAT scenarios are exactly where you'd run into them too. If you all are still running into this and you've got a capture, hit my inbox and we'll take this off forum.

\n

 

\n

 

The basic idea here is that you've got the same 4-tuple (src_ip:src_port, dst_ip:dst_port) being used for these flows, but the timestamp slid backwards. The stack expects the TS option to always increase, \"monotonically\", in RFC speak, over the course of a flow. If it sees the same 4-tuple with a timestamp in the past it'll do a silent discard and show the same behavior. Here's a quote from the RFC:

\n

 

\n

 

\"The basic idea is that a segment can be discarded as an old duplicate if it is received with a timestamp SEG.TSval less than some timestamp recently received on this connection.\"

\n

 

\n

 

And that discard is the killer, because it's silent and you'll see bizarro stalls that last for minutes. One way to rule this in or out is define specific SNAT addresses for the hosts having the problem and see if it goes away.

\n

 

\n

 

PS: I suspect that this PAWS problem can be worse in VMware environments because clock skew is so common. It'll affect those timestamps and potentially increase the chances you'll hit this with automap snats.

\n

 

\n

 

--Matt","author":{"__ref":"User:user:356372"},"isEscalated":null,"postTime":"2012-02-03T04:58:48.000-08:00","parent":{"__ref":"ForumTopicMessage:message:187893"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":1},"Revision:revision:187900_1":{"__typename":"Revision","id":"revision:187900_1","lastEditTime":"2015-07-12T08:30:02.000-07:00"},"QueryVariables:ReplyList:message:187900:1":{"__typename":"QueryVariables","id":"ReplyList:message:187900:1","value":{"id":"message:187900","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1728320186000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1728320186000","value":{"altText":"{login}'s 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