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neeraj2901_2661's avatar
neeraj2901_2661
Icon for Nimbostratus rankNimbostratus
Aug 07, 2018

TCP Profile not working for Idle Timeout

I have tried applying both custom with 3600 idle timeout or default one. In both cases, i am getting kicked out after 5 minutes from the app if i am sitting idle. I have source bases persistence (3600) seconds.

 

Not sure, what is the issue. Can somebody please help?

 

  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus

    The timeout value should be matched throughout the entire workflow from the end user device/agent to the application itself. You might want to capture the traffic to see which device is terminating the connection.

     

  • Hi neeraj2901, I had the same problem, i think you have at least 2 pool members on the pool and you have a Persistence profile attached on the VS. The problem is that you need to Sync Persistence timer value on the Persistence Profile.

     

    Please update me if you have find that...

     

    • neeraj2901_2661's avatar
      neeraj2901_2661
      Icon for Nimbostratus rankNimbostratus

      Hi shiran..thanks for your reply. Yes i have two members in the pool and persistance profile attached to VS. But i didnt understand by synching persistence timer on profile. Can you please explain and how to do