Forum Discussion

Anand_Prabhu's avatar
Anand_Prabhu
Icon for Nimbostratus rankNimbostratus
May 29, 2013

SSL Intermediate Chain Certificate Installation

Version BIG-IP 11.1.0 Build 2027.0 Hotfix HF2

 

I am unable to upload intermediate certificate through GUI (SSL Certificate List) option, I get the following error

 

An error has occurred while trying to process your request.

 

Can someone tell me how should I rectify it? I am trying to import Verisign Intermediate Certificate from here https://knowledge.verisign.com/supp...;id=AR1735

 

config
design
  • Anand_Prabhu's avatar
    Anand_Prabhu
    Icon for Nimbostratus rankNimbostratus
    May 29, 2013
    hi everyone, sorry to bother you again. I got it resolved by contacting Symantec. They provided me an alternate link to download the intermediate certificates and it worked :)

     

     

    https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&id=AR1409&actp=search&viewlocale=en_US
  • Laura_Donovan_B's avatar
    Laura_Donovan_B
    Historic F5 Account
    Oct 03, 2013

    In case anyone else is having issues with chain certificates, here are some AskF5 articles you might find useful:

     

    SOL788: Overview of chain certificates http://support.f5.com/kb/en-us/solutions/public/0000/700/sol788.html

     

    SOL13302: Configuring the BIG-IP system to use an SSL chain certificate (11.x) http://support.f5.com/kb/en-us/solutions/public/13000/300/sol13302.html

     

    SOL6401: Configuring the BIG-IP to use an SSL chain certificate (9.x - 10.x) http://support.f5.com/kb/en-us/solutions/public/6000/400/sol6401.html