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Fluidtom_15505's avatar
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Sep 08, 2011

SharePoint 2010 - The start address cannot be crawled

I'm a bit stuck trying to sort crawling issues on a brand new three-tier SP2010 farm.



I do not know whether the problem is related to SharePoint configuration or to the F5 load balancer in front of the farm.



On the load balancer, we've created a rule to redirect all traffic to to the SP2007 farm and all the traffic to to the SP2010 farm. This is working fine.



I'm trying to get crawled, but each time I start a full crawl I get this event in the event viewer



Log Name: Application


Source: Microsoft-SharePoint Products-SharePoint Server Search


Date: 9/8/2011 9:32:12 PM


Event ID: 14


Task Category: Gatherer


Level: Warning




User: DOMAIN\sp_farm


Computer: SERVER.domain.corp




The start address cannot be crawled.



Context: Application 'Search_Service_Application', Catalog 'Portal_Content'





This item could not be crawled because the repository did not respond within the specified timeout period. Try to crawl the repository at a later time, or increase the timeout value on the Proxy and Timeout page in search administration. You might also want to crawl this repository during off-peak usage times. (0x80040d7b)






In the ULS logs I can see this other error message



The start address cannot be crawled. Context: Application 'Search_Service_Application', Catalog 'Portal_Content' Details: Access is denied. Verify that either the Default Content Access Account has access to this repository, or add a crawl rule to crawl this repository. If the repository being crawled is a SharePoint repository, verify that the account you are using has "Full Read" permissions on the SharePoint Web Application being crawled. (0x80041205)




I do not have a huge experience with SP2010, so any help is welcome.



The irule defined on the F5 is the following




if { [HTTP::uri] starts_with "/sites/awebsite" } {


log local0. "Client IP: [IP::client_addr] for [HTTP::uri] forwarded traffic to sharepoint 2010"


SSL::disable serverside


pool sharepoint_int_2010_pool




switch -glob [HTTP::header "Referer"] {


"*" {


log local0. "Header: [HTTP::header "Referer"] for [HTTP::uri]"


SSL::disable serverside


pool sharepoint_int_2010_pool










Thanks in advance
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