F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

heskez_36146's avatar
heskez_36146
Icon for Nimbostratus rankNimbostratus
Nov 19, 2013

Session gone after opening a new tab within Internet explorer / Google Chrome

Hi,

 

We currently have issues with a web application when a user clicks on something which opens a new browser tab. The session is gone and eventually times out. Is this a common issue which occurs often?

 

The web application is https and setup is quite simple with SSL offloading and Irule with redirection.

 

What steps can we take to make a deep-dive analysis and troubleshoot?

 

The only info we've this far is a "FYN" in a TCP Dump session from the clients public ip address. When the browser times out..

 

21 Replies