Send button not working in OWA 2010 when using Firefox

Hi Bart,

 

 

Can you use a browser plugin like HttpFox or Fiddler2 to check the HTTP headers and payload in requests/responses? You can compare a working trace direct to a server with a failing trace through LTM.

 

 

Aaron

Posted By bjennis on 03/08/2011 06:26 AM

 

When making a new e-mail in OWA 2010 webapp the Send button doesn't work.

 

The OWA 2010 page is distributed trough the F5 reversed proxy.

 

This is only when using a Firefox browser. An Internet Explorer browser doesn't has these problems.

 

 

The F5 does something with the pop-up "new mail" page that makes it corrupt.

 

 

Any ideas?

 

 

thanks!

 

Bart

 

 

 

Through an Edge Gateway or Firepass?

This is with the Firepass 1200.

 

 

@hoolio I'll do a trace and post te results.

What version of Firepass and hotfix level? Are you using the new (firemonkey) proxy engine?

Greetings,

 

 

This issue was reported in a support incident by another customer and we have identified the issue.

 

 

Since they mentioned this post, I wanted to include the resolution here in devcentral so you will have a fix. If you experience something like this in the future, please don't hesitate to open a support incident with us.

 

 

The problem was introduced by Exchange 2010 rollup 2. It didn't occur prior to installation of that.

 

 

Here's how to correct it until it's fixed in a cumulative hotfix.

 

 

Navigate to Portal Access>Content Processing and you will be under the heading "Preprocessing scripts".

 

 

Under "Web Applications Content Processing Scripts, click on "add new favorite".

 

 

Then put in the following

 

 

Preprocessing Script name: OWA2010_FirefoxFix

 

URL: match patterns: */uglobal.js*

 

Content Type: (leave blank)

 

Allow caching: Check this box

 

 

Sed processing script: s@!(a\.tagName&&a\.tagName\.toLowerCase()=="body")&&\(b\.setStartBefore(a);var e=F5_Invoke_createContextualFragment\)@\1@

 

 

Processing: Post-process response data (after content patching)

 

 

Then click "Update".

 

 

This will restore the functionality of the send button.

 

 

Best Regards,

 

Scott