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Carlos_13563's avatar
Carlos_13563
Icon for Cirrus rankCirrus
Feb 19, 2014

RSA Authentication: Enter a new PIN between 4 and 8 alphanumeric characters:

Where do you change in APM Customization for RSA "Enter a new PIN between 4 and 8 alphanumeric characters:"?  
design
Carlos_13563's avatar
Carlos_13563
Icon for Cirrus rankCirrus
Feb 21, 2014

I was able to find where to make the changes, but now I found another issue related to this. After I made the changes the message is not correct it reads "Enter a new PIN between and numeric characters" it should read "Enter a new PIN between 4 and 8 numeric characters". The 4 & 8 are missing. The are part of a value: "Enter a new PIN between %{session.securid.last.pin.numeric.start} and %{session.securid.last.pin.numeric.end} numeric characters:". Where {session.securid.last.pin.numeric.start} corresponds to 4 and {session.securid.last.pin.numeric.end} to 8.

 

  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Feb 21, 2014
    restore you previous change and try again, might be you deleted too much.
  • Alexey_384's avatar
    Alexey_384
    Historic F5 Account
    Feb 23, 2014
    %{session.securid.last.pin.alphanumeric.start} and %{session.securid.last.pin.alphanumeric.end} are session variables. If you replace 'alphanumeric' with the 'numeric' inside this variable names then you get undefined variables and empty values. You need to customize the text only, not the variable names.