Forum Discussion
NimbostratusRoot Account deleted
Hi, I have been assigned a small task by copying the configuration "UCS files" from F5 platform to another(3900 to 2000S). Hhmmmmmm easy right? Ok? Everthing went fine except for the Root Account. This Root account, for strange unknown reason on the old device,has been deleted where i cannot see it in the configuration utility(System->Platform). This problem also been replicated/copied to the new device. So, I cannot access the Root via CLI remote access or console on the new device.
I tried to reset the root password from the tmsh "using the admin account" but still i cannot access CLI, i also tried to add the "Root" as a username but i faced an issue "username already exist" or something like that.
Does anybody have any idea what could be the issue or how to fix this???
Regards, George
7 Replies
natheCirrocumulus
George - strange. I've not seen that. Have you tried booting the ltm into single user mode and resetting the root password there? Just a thought.
Rgds
N
What_Lies_Bene1Cirrostratus
Try using this at the CLI:
[tmsh] modify sys db systemauth.disablerootlogin value false
Katherine_VillaAltocumulus
Hello.!! I have the same issue, but when I tried that command, I receive the error: 01070356:3: Root Account feature not licensed.
Regards, Katherine Villalobos
- nathe
Katherine,
Sounds like you're in Appliance Mode.
See:
https://support.f5.com/kb/en-us/solutions/public/12000/800/sol12815.html
N
- Katherine_Villa
Thanks Nathan, but how can I disable this Appliance Mode.?
Katherine V.
- Katherine_Villa
But, this is a Strongbox unit, so, I generate new licenses, and I didn't select any related to Appliance Mode, and it continues having this feature active.
Thanks a lot.!!
Katherine V.
- nitass
Employee
this is a Strongbox unit, so, I generate new licenses, and I didn't select any related to Appliance Mode, and it continues having this feature active.
i understand only applying a new license won't work. you also have to re-install software.
