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vvskaladhar_488's avatar
vvskaladhar_488
Icon for Nimbostratus rankNimbostratus
Jun 14, 2018

Root access is not enabled on vCMP guest but enabled on Host

Hello team.

 

We are unable to root access to the vCMP guest to capture logs when we take TCPDUMP . I see the error as below . however I can see the root access is enabled on vCMP Host devices may I know how to fix this ? Because this is required for trouble shooting issues with Guest devices in vCMP. And this needs to be enabled immediately . is it possible to do it with out disturbing production traffic ? or re-licensing

 

error 01070356:3: Root Account feature not licensed.

 

admin@(EUC-LTM01)(cfg-sync Changes Pending)(/S1-green-P:Active)(/)(tmos) tcpdump -s0 -nni 0.0:nnnp host 10.254.65.186 -v -w /var/tmp/cap01.pcap Data Input Error: /var/tmp/cap01.pcap is not an accessible directory for the current mode.

 

  • Good morning,

     

    It may be one of two things:

     

    1. You are running in appliance mode: K12815
    2. If you don't have root access, you may have to reset the root account: K14581