Forum Discussion
Brad_Parker
Cirrus
First to reset the lost passwords you can go into the /config/bigip_user.conf file and change the "encrypted-password" field to password yourTempPassword. After you do that you can then load it via tmsh load sys config user-only. Once you do that, you can then change them in the GUI to something permanent so it re-encrypts them in the config file.
In an HA scenario, those accounts should sync with each other so no need to make them the same ahead of time.
san_239682
Mar 03, 2016Nimbostratus
Hi Brad Thanks for your response. Can you please confirm whether this root and admin passwords reside on bigip_user.conf file.