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davidstclair_20's avatar
davidstclair_20
Icon for Nimbostratus rankNimbostratus
Jun 10, 2009

Reports not installing

We have a distributed arch. with reporting running on a sep reporting server. We have successfully installed the F5 MP and application however the reports are not being deployed. I have run the support tool script and it appears that the installer isn't registering our remote reporting install. Has anyone else run into this?

 

 

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System Info :

 

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Host Name: XXXXXXXXX

 

OS Name: Microsoftr Windows Serverr 2008 Enterprise

 

OS Version: 6.0.6001 Service Pack 1 Build 6001

 

OS Manufacturer: Microsoft Corporation

 

OS Configuration: Member Server

 

OS Build Type: Multiprocessor Free

 

Registered Owner: RDP

 

Registered Organization: RDP

 

Product ID: 92516-082-2500885-76971

 

Original Install Date: 4/6/2009, 3:26:45 PM

 

System Boot Time: 6/3/2009, 1:42:41 PM

 

System Manufacturer: HP

 

System Model: ProLiant BL460c G1

 

System Type: x64-based PC

 

Processor(s): 2 Processor(s) Installed.

 

[01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~2500 Mhz

 

[02]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~2500 Mhz

 

BIOS Version: HP I15, 4/1/2008

 

Windows Directory: C:\Windows

 

System Directory: C:\Windows\system32

 

Boot Device: \Device\HarddiskVolume1

 

System Locale: en-us;English (United States)

 

Input Locale: en-us;English (United States)

 

Time Zone: (GMT-08:00) Pacific Time (US & Canada)

 

Total Physical Memory: 32,765 MB

 

Available Physical Memory: 27,432 MB

 

Page File: Max Size: 41,776 MB

 

Page File: Available: 36,759 MB

 

Page File: In Use: 5,017 MB

 

Page File Location(s): C:\pagefile.sys

 

Domain: XXXXXXXXXXX

 

Logon Server: \\XXXXXXX

 

Hotfix(s): 30 Hotfix(s) Installed.

 

[01]: KB938464

 

[02]: KB948609

 

[03]: KB948610

 

[04]: KB950760

 

[05]: KB950762

 

[06]: KB950974

 

[07]: KB951698

 

[08]: KB951978

 

[09]: KB952287

 

[10]: KB953733

 

[11]: KB954459

 

[12]: KB955020

 

[13]: KB955069

 

[14]: KB955302

 

[15]: KB955839

 

[16]: KB956802

 

[17]: KB956841

 

[18]: KB957097

 

[19]: KB957388

 

[20]: KB958481

 

[21]: KB958483

 

[22]: KB958623

 

[23]: KB958624

 

[24]: KB958644

 

[25]: KB958687

 

[26]: KB958690

 

[27]: KB960225

 

[28]: KB960715

 

[29]: KB961260

 

[30]: KB967190

 

Network Card(s): 1 NIC(s) Installed.

 

[01]: HP NC373i Multifunction Gigabit Server Adapter

 

Connection Name: Local Area Connection

 

DHCP Enabled: No

 

IP address(es)

 

[01]: 192.168.28.201

 

[02]: 192.168.28.200

 

[03]: 192.168.28.202

 

[04]: fe80::4096:45bc:ca9d:8b67

 

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Software Configuration :

 

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System Center Operations Manager 2007 R2

 

OpsMgr Version: 6.1.7221.0

 

OpsMgr Sdk Machine: eXXXXXXXXXXX.eb

 

OpsMgr DB: OperationsManager

 

OpsMgr DB Instance: eXXXXXXv02

 

Reporting Not Installed

 

ManagementGroup: etscom

 

- IsRootHealthService

 

- IsServer

 

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Hardware Configuration

 

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Hard Drive C: 18 / 42 GB

 

Hard Drive D: 31 / 31 GB

 

Hard Drive G: 53 / 54 GB

 

Hard Drive Q: 1 / 1 GB

 

 

Physical Memory Configuration:

 

- DIMM 1A : 4096 MB

 

- DIMM 2C : 4096 MB

 

- DIMM 3A : 4096 MB

 

- DIMM 4C : 4096 MB

 

- DIMM 5B : 4096 MB

 

- DIMM 6D : 4096 MB

 

- DIMM 7B : 4096 MB

 

- DIMM 8D : 4096 MB

 

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management
microsoft
scom

2 Replies

  • Dave_Ruddell_79's avatar
    Dave_Ruddell_79
    Historic F5 Account
    Jun 11, 2009
    Load up an Operations Manager Powershell Console and run this command: 

    ((Get-ManagementGroupConnection).ManagementGroup).GetMonitoringReports() | ft "Name"

    That should list all of the reports installed in Ops Manager. If it is empty, it means there is a problem with your Reporting Services installation. If the F5 reports don't show up, but all of the others do, this could be a problem.

    The reports are part of the management pack file itself, which is located in the C:\Program Files\F5 Networks\Management Pack\ folder as F5_ManagementPack.mp. You can always try manually removing just this mp from Ops Manager and re-importing it to see if the reports pick up (That is all we are doing on our end during Setup).

    Oh, and the "Reporting not installed" in the SystemInfo you pasted is in regards to the local machine. I've been meaning to find time to update the script to dump the remote reporting server info as well as the report list like above.
  • davidstclair_20's avatar
    davidstclair_20
    Icon for Nimbostratus rankNimbostratus
    Jun 11, 2009
    I have reports. I run reports all the time and have them scheduled. Just in case I ran the cmdshell command you mention and have valid reports/output; however I have no F5 reports. I tried manually reinstalling the MP yesterday and that didn’t help.

     

     

    I am do get the following errors in the console (well until I disabled the rule since these alerts were filling my console with red)…

     

    Rule Override Cache Update Failure

     

    Unhandled Exception in Data Source

     

     

    I haven’t discovered any items yet, as I’m still waiting for my customer with the proper credentials to assist me.

     

     

    Any other thoughts? My customer is waiting for this MP to see if they should upgrade all the BigIPs to the latest OS, and use this MP to monitor them.

     

     

    Thank you for the help,