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Forum Discussion

SeguridadSLYT_3's avatar
SeguridadSLYT_3
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Jun 04, 2018

Problems with a website behind the F5.

Hello all, We have some problems with a website behind the F5, when we try to download a pdf file, quite often it's fail. We try it disabling the ASM policy but it was the same result.Now we replace...
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DenverRB_326662's avatar
DenverRB_326662
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Jun 04, 2018

You would need some additional troubleshooting on exactly where the failure is occurring. If the ASM policy is triggering for a specific subdirectory of where your PDFs exist you may try to exempt that URI value within the ASM preferences.

 

I have also had issues in the past with the HTTP Profile of the VIP impacting PDF Downloads for some reason. I worked around this by creating an irule, identifying the URI or subdirectory of the PDFS and pool and then disabling the HTTP Profile for this specifically and everything worked. This was a bug with the application and the application developers couldn't figure it out. I had to make the exemption on the F5.