Forum Discussion
Problem : Can not login to Admin (LTM)
Hi,
I have problem with one of my F5. I can not login. Error page on log is :
May 5 16:23:13 LTM-01 err httpd[26217]: [error] ajp_read_header: ajp_ilink_receive failed May 5 16:23:13 LTM-01 err httpd[26217]: [error] (120006)APR does not understand this error code: proxy: read response failed from (null) () May 5 16:23:14 LTM-01 err httpd[26205]: [error] (111)Connection refused: proxy: AJP: attempt to connect to 127.0.0.1:8009 () failed May 5 16:23:14 LTM-01 err httpd[26205]: [error] proxy: AJP: failed to make connection to backend: localhost May 5 16:23:17 LTM-01 err httpd[26207]: [error] (111)Connection refused: proxy: AJP: attempt to connect to 127.0.0.1:8009 (*) failed
What should I Do ?
7 Replies
- nitass
Employee
you may try to restart httpd and tomcat to see if it helps.
bigstart restart httpd bigstart restart tomcatyou may also generate qkview (before restarting httpd and tomcat) and open a support case.
- fajari_200811
Nimbostratus
Hi,
after restart httpd and tomcat, it able to login, but some menu not available (Statistic, iAPP, local traffic, device management, network and system)
- What_Lies_Bene1
Cirrostratus
I'd suggest trying a different browser too, just in case.
- fajari_200811
Nimbostratus
I already use different browser and get the same result.
Is it ok to restart F5 ?
- nitass
Employee
yes, you can but you may not be able to find a root cause because unit reboots. you may open a support case before reboot. so, support engineer can gather whatever data they want before. - MOHIT_125417
Altostratus
Hi Fajari, What are the results post opening the support case
- HP1
Nimbostratus
Check the disk space, I've experienced this once before, and the /shared storage was at 99 percent capacity.
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