Forum Discussion
PKI PIN works for users from one network, not the other.
We have external users and internal users accessing a virtual server.
It's fronted by an APM policy, that asks for the DoD PKI/pin, does an OCSP check, LDAP check, and then sends users on their way to LTM. (there's no SSO, or anything involved)
When being load balanced to the application, the end application prompts the users for their PKI/PIN at the app again for access.
For the internal network users, this works.
For the external network users, their PIN is not being accepted.
Is there something I'm missing on the F5 side of things? I even disabled APM for that FQDN through the VS and it still has the same result.
1 Reply
- Melissa_C
Moderator
Hello,
I see your post has been up for some time without any response. Outside of the steps you have already taken, if you have not resolved your issue I would suggest creating a case myf5 (if you have support) for one of our support engineers to assist.
If you have already found a resolution we would appreciate you update your post and provide what steps you took. This will help future users of our community who may run into the same issue.
-Melissa
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