Forum Discussion

satish_txt_2254's avatar
satish_txt_2254
Icon for Cirrus rankCirrus
Oct 06, 2015

PHONEHOME: Update Server unavailable

Recently i have started seeing this error. What is this about? If F5 checking for updates then how to check which server its connecting etc and where are the proper place to check logs   I found ...
f5
hot fix
logs
update
Suresh_Gurugubi's avatar
Suresh_Gurugubi
Icon for Nimbostratus rankNimbostratus

Hello from my BIGIP devices i can reach F5 hosts, but still i got these errors. any suggestions.

 

bigipNotifyObjMsg:PHONEHOME: Update Server unavailable

 

(BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos) telnet 443 Trying 104.219.111.134... Connected to . Escape character is '^]'. ^CConnection closed by foreign host. (BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos)

 

(BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos) telnet 443 Trying 104.219.110.132... Connected to . Escape character is '^]'. ^CConnection closed by foreign host. (BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos)

 

(BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos) telnet 443 Trying 104.219.110.164... Connected to . Escape character is '^]'. ^CConnection closed by foreign host. (BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos)

 

Suresh_Gurugubi's avatar
Suresh_Gurugubi
Icon for Nimbostratus rankNimbostratus
Mar 28, 2018

(BIGIP-LTM)(cfg-sync In Sync)(Standby)(/Common)(tmos) list sys software update sys software update { auto-check enabled auto-phonehome enabled frequency weekly }

 

If my LTM box have access to F5 host servers, I didn't see logical reason for these errors. Just to inform recently we upgrades LTM from V12 to V13, and after the upgrade we're getting these errors.