Performance Point Errors with F5 & Kerberos

It sounds like you're trying to use Microsoft "ClickOnce". This is basically a way for a Windows Client to grab a signed link from a web page to install a Windows thick client App, instead of the normal "save as", "run" operation that you have to do from a web browser. To the end user it looks sort of like a pseudo Web App, but in reality it's just the web browser calling Windows Explorer to download the URL, validate a signature, then install an app. It's not really integrated into the browser at all from a technical standpoint.

If you're getting to hangup, it's probably because the client PC (Explorer process I think) isn't transmitting the APM session cookie (from the browser process) to APM. Try using Persistent Cookies in the Access Profile and IE browser and make sure APM is in Trusted Sites -- probably then Explorer will be able to read the browser's cookie and transmit it when it goes to grab the ClickOnce windows executable installer.

Be sure to google up a bit more on ClickOnce. There are some important security considerations when using this type of system.

Note also that ClickOnce does NOT (it's not technically possible) operate correctly via Portal Access or Application Tunnels.