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Abed_AL-R_26070's avatar
Abed_AL-R_26070
Icon for Nimbostratus rankNimbostratus
Oct 31, 2018

PEM signatures update

Hello

I'm getting this error message when trying to update PEM signatures: Signature file server cannot be reached (No response from update server). Please download the DPI Signatures file and install manually.

 IM Version     classification-update-13.1.0-20180820_1302.im
Latest Update   Wed Aug 29 14:45:21 IDT 2018 (Manual; admin)
Latest Update Check     Wed Oct 31 14:25:37 IST 2018 (Manual; admin)

although the connection is fine:

 nc -vvvv -s 192.168.2.9 52.31.3.152 80
Connection to 52.31.3.152 80 port [tcp/http] succeeded!
application delivery
BIG-IP
security
  • Abed_AL-R's avatar
    Abed_AL-R
    Icon for Cirrostratus rankCirrostratus
    Oct 31, 2018

    I noticed the following :

     tailf /var/log/wr_urldbd.out
GetRtuUpdate() failed nDownloadRtuUpdate() call with error 1
pInitializeSsl: certificate file: /etc/wr_urldbd/thawteCA.pem
failed connect to dnfaxo4v1uknq.cloudfront.net on 443, err = -1
BcCloudfrontDownload: Failed connect to database.brightcloud.com on 443
GetRtuUpdate() failed nDownloadRtuUpdate() call with error 1
pInitializeSsl: certificate file: /etc/wr_urldbd/thawteCA.pem
failed connect to dnfaxo4v1uknq.cloudfront.net on 443, err = -1
BcCloudfrontDownload: Failed connect to database.brightcloud.com on 443
GetRtuUpdate() failed nDownloadRtuUpdate() call with error 1
pInitializeSsl: certificate file: /etc/wr_urldbd/thawteCA.pem
failed connect to dnfaxo4v1uknq.cloudfront.net on 443, err = -1
BcCloudfrontDownload: Failed connect to database.brightcloud.com on 443
GetRtuUpdate() failed nDownloadRtuUpdate() call with error 1

    What this problem might be ?