Forum Discussion

GAC_33869's avatar
GAC_33869
Icon for Nimbostratus rankNimbostratus
Apr 07, 2009

Norton Antivirus 2009 Not Supported?

After upgrading to Norton AV 2009, the Firepass VPN would not recogonize the antivirus software and put the machine into Restricted Client mode. Verified that the latest software and signatures for NAV 2009 had been installed.

 

Replaced NAV with version 2008, and sure enough, it works again.

 

Problem is that the NAV subscription is expired and cannot download latest signatures. Renewal results in downloading NAV version 2009 again.

 

 

How can I get the Firepass to support / recognize Norton Antivirus 2009?
BIG-IP Access Policy Manager (APM)
remote access
security
  • GAC_33869's avatar
    GAC_33869
    Icon for Nimbostratus rankNimbostratus
    Apr 07, 2009
    Thanks - More information please. Where do I get this SDK Update, which components need to be installed, and documentation on how to install these components.
  • Alexander_Kova1's avatar
    Alexander_Kova1
    Historic F5 Account
    Apr 07, 2009
    This HF is available on the support server now and will be on https://downloads.f5.com later today.

     

     

    For general information you can refer to:

     

    SOL167: Downloading software from F5 Networks:

     

    https://support.f5.com/kb/en-us/solutions/public/0000/100/sol167.html

     

     

    SOL3430: Installing FirePass hotfixes:

     

    https://support.f5.com/kb/en-us/solutions/public/3000/400/sol3430.html

     

     

  • Mike_61719's avatar
    Mike_61719
    Icon for Cirrus rankCirrus
    Apr 16, 2009
    Opswat .15 and below do not detect revision .134 NIS above. Opswat .18 functions fine.
  • cmm_16855's avatar
    cmm_16855
    Icon for Nimbostratus rankNimbostratus
    Jun 05, 2009
    I'm having the same trouble getting into a VPN w/ Norton 2009, but I cannot find HF-119205-1 on this site. Can you please send me that link? Thanks