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Forum Discussion

Jeremy_Mary's avatar
Jeremy_Mary
Icon for Employee rankEmployee
Apr 09, 2009
fredrik: I encountered the same issue on W2k some time ago. Removing components manually and re-installing did not work.

 

So I used the F5winInfo.exe tool that is available from the Admin UI of Firepass (Device Management / Client Downloads / Download tab / Download Component Troubleshooting Utility) to remove the components. Restarted the computer and re-installed the components.

 

Then is worked fine and I could never reproduce the error.

 

 

Please let me know if that works for you as well.

 

 

Thanks,

 

Jeremy