Lync Director port 5060 -"the children pool members are down

Posted By Prohead on 10/28/2011 06:24 AM

 

we have the exact same issue at a customer, external access on port 443 is not possible but when we follow your tip to publish 5061 in lync they are able to connect. Did you create a new configuration for 443 or did you change the one created by the iapp?

 

What I did was just modified the one that was created. I just made it the same as the 5061 VS. I usually archive the configs, make the change on our inactive node, roll the nodes, test, then sync the configs if everything looks good.

 

 

Steps to modify the 443 Access Edge VS:

 

 

 

1. Under Local Traffic on left, select Virtual Servers, then select your External Edge 443 VS.

 

 

2: Under Resources tab, change default Persistance Profile to your SSL profile with Timeout set to 1800 (Ours is named Lync_SSL). Change the Fallback Persistance Profile to your Source Address Affinity profile. Click on "Update".

 

3: Under Properties tab, remove both SSL profiles, setting them to "none"

 

 

4. Under Properties tab, remove the HTTP profile, setting it to "none.

 

5. Click on "Update"

 

 

Hope that helps. If you still have issues, post here and I will try to get back to you. Good luck!

 

 

 

Steve