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Forum Discussion

JB_106099's avatar
JB_106099
Icon for Nimbostratus rankNimbostratus
Aug 17, 2012

ltm ve licensing

I have a eval copy of LTM VE and want to convert this to a licensed system.     Can I apply a purchased license to a evaluation LTM VE vm system. If so how do I accomplish that task.     ...
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JRahm's avatar
JRahm
Icon for Admin rankAdmin
Aug 17, 2012
Support isn't stumped, JB, they just are not positioned to provide a production key, that is done through the sales order process. It sounds like there has been a miscommunication. Make sure they know you have a production key, it just isn't applying properly.

 

 

Since you're on VE, is it possible you've activated it on another VE, or this VE and it's been moved? VE doesn't like changes to UUID or mac addresses, which are fairly dynamic in a virtual environment.