Forum Discussion
Zen_Y
Cirrus
Cirrusloose login access when license expires
have a nice day
I want to ask, if the license on the device expires, do we lose login access? when I try to login using access management, I always get login failed.
Has anyone ever experienced a similar case?
Thank you
- zamroni777
Nacreous
it should still allow you to login to enter new license
Zen_Yyes, i think so too.
but this case is very unique for me, i can't login to cli or web base, i checked from big iq management, i found expired license status. even though a few days before i had done reactive license.
- Zen_Y
Hi team, when I was onsite to the location, the device was on, but when accessing via console it was not successful, when I rebooted, the host became inaccessible. The solution was to move the boot load, and reload the config.
- boneyard
MVP
might have been something unrelated then, difficult to judge. if you have the support active ask F5 support to have a look.
- Zen_Y
Unfortunately, I don't have active support on the device.
- Paulius
You should not lose access to manage your device if BIG-IQ or BIG-IP if the license expires. Even if you don't have support on the BIG-IQ or BIG-IP you might still receive some sort of assistance in this situation.
- Zen_Y
my device condition does not have a permanent license, and the OS used has expired in 2023. several times I still lost access, but after some time, I was able to access it again.
I did not find the log in /var/log/ltm, is there any idea where I can check this?
