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Hari_Prasaad_26's avatar
Hari_Prasaad_26
Icon for Nimbostratus rankNimbostratus
May 17, 2016

Link iHealth report to F5 portal case

Hi Guys,

 

I understand that iHealth reports can be linked directly to F5 portal case numbers. 1) Please let me know what happens if the case number entered in invalid/does not exist? 2) Can we enter multiple case numbers for a single iHealth report using a delimiter?

 

Thanks in advance

 

  • Hi,

    See here the error message I get from ihealth :

    Please enter each case in a valid case format C or 1-, comma or space delimited for multiples

    So multiples case can be assigned to the same qkview using space or comma as delimiter

    And invalid Case can't be saved

  • Hi,

    See here the error message I get from ihealth :

    Please enter each case in a valid case format C or 1-, comma or space delimited for multiples

    So multiples case can be assigned to the same qkview using space or comma as delimiter

    And invalid Case can't be saved

    • Hari_Prasaad_26's avatar
      Hari_Prasaad_26
      Icon for Nimbostratus rankNimbostratus
      Hi Yann, Thanks for the inputs.What happens if I upload the QkView file on to iHealth with invalid Case number? I understand the case won't be linked but will it still generate iHealth report?
  • Hi,

    See here the error message I get from ihealth :

    Please enter each case in a valid case format C or 1-, comma or space delimited for multiples

    So multiples case can be assigned to the same qkview using space or comma as delimiter

    And invalid Case can't be saved

    • Hari_Prasaad_26's avatar
      Hari_Prasaad_26
      Icon for Nimbostratus rankNimbostratus
      Hi Yann, Thanks for the inputs.What happens if I upload the QkView file on to iHealth with invalid Case number? I understand the case won't be linked but will it still generate iHealth report?