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Hari_Prasaad_26's avatar
Hari_Prasaad_26
Icon for Nimbostratus rankNimbostratus
May 17, 2016

Link iHealth report to F5 portal case

Hi Guys,   I understand that iHealth reports can be linked directly to F5 portal case numbers. 1) Please let me know what happens if the case number entered in invalid/does not exist? 2) Can we e...
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  • Yann_Desmarest_'s avatar
    Yann_Desmarest_
    May 17, 2016

    Hi,

    See here the error message I get from ihealth :

    Please enter each case in a valid case format C or 1-, comma or space delimited for multiples

    So multiples case can be assigned to the same qkview using space or comma as delimiter

    And invalid Case can't be saved

Yann_Desmarest's avatar
Yann_Desmarest
Icon for Cirrus rankCirrus
May 17, 2016

Hi,

See here the error message I get from ihealth :

Please enter each case in a valid case format C or 1-, comma or space delimited for multiples

So multiples case can be assigned to the same qkview using space or comma as delimiter

And invalid Case can't be saved

  • Hari_Prasaad_26's avatar
    Hari_Prasaad_26
    Icon for Nimbostratus rankNimbostratus
    May 17, 2016
    Hi Yann, Thanks for the inputs.What happens if I upload the QkView file on to iHealth with invalid Case number? I understand the case won't be linked but will it still generate iHealth report?